Features

Everything your training needs, in one place.

A training platform for retail and restaurant teams: build modules from your own documents, add quizzes and interactive practice, and see exactly who's ready.

โ˜… Only in Learning Hub

Things we built because other training tools didn't.

A Word doc becomes a module.

Drop in a document and it drafts the sections, checklist and quiz.

๐Ÿ“„ returns-training.docxDrafted
DetailsSectionsChecklistQuizPreview

Practise on an interactive copy of the real screen.

Nothing real changes โ€” with step-by-step tips as you go.

Order #4821 ยท Meera K.Silver
Step 1 ยท Find the orderInteractive

Done only when the quiz is passed.

You set the rule โ€” a module completes on a pass, not on a click.

Knowledge CheckPassed ยท 96%
CertificateUnlocked

Ela answers from the module itself.

Ask a question and Ela replies using your own training content.

"How do I create a campaign?"Ela
Answered from the moduleโœ“
See it in action

The learner experience, end to end.

Watch a learner open a module, practise, pass the quiz and earn a certificate.

Modules & import

Build a module from a document.

Turn the training you already have into a structured module โ€” sections, a checklist and a quiz โ€” in minutes.

  • Import a Word doc and it drafts the whole module.
  • Edit Details, Sections, Checklist, Quiz and Preview in one place.
  • Publish when ready โ€” unpublish any time.
  • Set completion rules and certificate eligibility.
Content Manager
Users
Admin
MODULES
Create and manage modules, sections, checklists and quizzes.
Returns & Refunds
3 sections ยท 5 checklist ยท 4 quiz
Published
Store Basics
6 sections ยท 0 checklist ยท 0 quiz
Published
Win-back Segments
5 sections ยท 6 checklist ยท 12 quiz
Published
๐Ÿ“„ Import from doc๏ผ‹ Create module
Interactive practice

Practise the real task, safely.

Each module can load an interactive copy of the real screen โ€” nothing real changes.

  • Click, type, add and delete โ€” every control is live.
  • Numbered steps and tips explain the right part of the screen.
  • Restart the section any time to practise again.
Learning Hub
My Progress
Section 2 ยท Creating the segment
Every control is live โ€” click, type, add, delete.
Create New Segment
SEGMENT DETAILS
Spend Recovery โ€” Q2 Watch
Select Date
Disabled for this type
๐Ÿ’ก Link Account is disabled โ€” win-back segments run for the whole account.
Quizzes

Done only counts on a pass.

A Knowledge Check confirms the training stuck โ€” and the module only completes when it's passed.

  • Multiple-choice questions with instant right/wrong feedback.
  • Set the passing threshold per module.
  • Retake until passed โ€” every attempt is recorded.
Learning Hub
My Progress
Question 1 of 12
What makes a win-back segment different from the other segment types?
AIt can only be used on a linked account
BReads activity inside a chosen time window
CIt generates members automatically on save
Progress & levels

Levels worked out automatically.

Every learner sees their own status โ€” modules completed, points earned, and the next level to reach.

  • Beginner โ†’ Intermediate โ†’ Pro, worked out for them.
  • Completed, in-progress and not-started at a glance.
  • An activity breakdown of sections, checklists and quizzes.
Learning Hub
My Progress
PROGRESS DASHBOARD
Prita's Learning Analytics
50%
Completed
3
In prog.
1
Points
300
Badges
2
Points level ยท Specialist90 to Expert
Points & certificates

Points to earn, certificates to prove it.

Passing a module earns points and a downloadable certificate โ€” proof that each person learned it.

  • Points and a quiz bonus for every module passed.
  • A certificate per module, downloadable as a PDF.
  • Locked until the quiz is passed โ€” so it means something.
Learning Hub
Certificate
Certificates
8 of 12 earned
Store Basics
Download
Returns & Refunds
Download
Reports Made Easy
๐Ÿ”’ Locked
Products

Group modules into a product.

Bundle related modules under a product so staff can learn a whole area โ€” with its own sections, checklist and quiz.

  • Products as full training entities, not just folders.
  • Import a product from a document, just like a module.
  • Track a learner's progress across the whole product.
Products
My Progress
Start your product journey
3 products ยท complete all to master the platform
Store Basics
Returns & Refunds
Ela assistant

An assistant that answers from your content.

Ela is a built-in helper that answers questions using your own training modules โ€” not the open internet.

  • Ask a question and get an answer from the module itself.
  • Suggested questions to get staff started.
  • Turn the assistant on or off per module.
Learning Hub
My Progress
E
Ela
โ— Online now
How do I create a campaign?
Campaign Studio covers the end-to-end steps for launching a new campaign. Start by clicking Create Campaign, then fill in the required fieldsโ€ฆ
Powered by your training content
Key Takeaways & Bookmarks

The important bits, saved.

Every section has one key takeaway, collected in one place โ€” and staff can bookmark any section for quick reference.

  • A recap of the most important points from completed modules.
  • Bookmark any section to come back to it later.
  • Everything in one screen, no scrolling through modules.
Key Takeaways
Bookmarks
๐Ÿ’ก Key Takeaways
A recap of the most important points from your modules
๐Ÿ’กHandling a return
Always check the purchase date before choosing refund or exchange.
๐Ÿ’กWin-back Segments
Link Account is disabled โ€” win-back segments run for the whole account.
Manager reports

See who's ready, export it.

A live report shows every learner's overall progress, per-module pass/fail, average quiz score and certificates.

  • Overall %, modules, average quiz score and certificates per person.
  • Per-module pass / fail / not-attempted for the whole team.
  • Export the whole report to CSV in one click.
Users
User Progress
User Progress Report
โฌ‡ Export to CSV
Total users
42
Modules
12
Certified
24
Riya Sharma96%Pass
Arjun Menon48%Fail
Admin tools

Run the whole thing.

Add your team, watch adoption across outlets, and read the feedback learners leave on every module.

  • Add users one at a time or in bulk, set their role.
  • An admin dashboard of completion and adoption by outlet.
  • Feedback and ratings on every module, in one place.
Users
Admin Dashboard
Feedback
Admin Dashboard
Users
42
Modules
12
Certificates
263
Passed
242
Module completion
Store Basics68%
Returns & Refunds42%
See it in action

The admin experience, end to end.

Watch an admin turn a document into a module, publish it, and see who's ready.

Security

Your training data, protected.

Secure sign-in

Every person signs in securely with their own account.

Role-based access

Each person sees only what their role allows.

Your content stays yours

Ela answers only from your own training modules.

Book a demo

Want to see this with your own team?

We'll set up a short demo using one of your own training documents.

Book a demo
eWards Learning Hub
LEARNING HUB

Turn your training into modules your team learns, practises and passes โ€” and see who's ready.

eWards Learning Hub โ€” An Arjava Group companyยฉ 2026 Arjava Group